Contact the Editorial Team About Casino Reviews
You can reach the Casino Tips Au editorial team by email at [email protected].
What to write to us about
- Corrections and updates. If you’ve spotted an inaccuracy in one of our reviews — an outdated bonus term, a wrong licence number, a payment method we’ve listed incorrectly — tell us which page it is and what needs fixing. We check every report against the operator’s official sources.
- Editorial questions. Questions about how we rate casinos, how our review process works, or why a particular operator appears (or doesn’t appear) in our listings.
- Partnership and advertising enquiries. Note that commercial arrangements never influence our ratings, and we do not promote unlicensed operators.
Response time
We aim to reply to all emails within 2 business days. Partnership enquiries may take slightly longer, as they are reviewed by a separate team.
Gambling problems are not handled here
Casino Tips Au is an information resource, not a support service. If gambling is causing you or someone close to you harm, please do not email us about it — contact a dedicated support service instead. See our Responsible Gambling page for a list of Australian helplines and free, confidential counselling services.
If you are considering self-exclusion, BetStop — the National Self-Exclusion Register lets you exclude yourself from all licensed Australian online and phone wagering operators in one step. Be aware of two important limits:
- BetStop does not cover offshore casinos. Registering with BetStop will not close or block accounts held with offshore operators.
- A BetStop exclusion cannot be shortened once it starts. Removal requires a statutory declaration and is not possible during the first three months of the exclusion period.
A note on offshore operators
We cannot help you recover funds from an offshore casino. Offshore operators are not covered by Australian consumer law, ombudsman schemes or Australian court jurisdiction, and Australian authorities will not assist in retrieving deposits or winnings from them. If you have a dispute with an offshore operator, keep screenshots, reference numbers and timestamps of all transactions — this is the only evidence trail you will have. Unlicensed online gambling operators can be reported to the relevant state or territory regulator. Note that the Interactive Gambling Act targets providers rather than players: accessing prohibited services is not an offence for Australian residents.
Last updated: 25 September 2026